Frequently Asked Questions:

 

Technical FAQ:

1 What is Password Rescuer Bundle?
2 How many types of password does it support?
3 Which Windows system does Password Rescuer Bundle support?
4 Which edition should I choose when I want to use it to recover Windows password?
5 What is the system and hardware requirements of Password Rescuer Bundle?
6 What is brute-force attack on Password Rescuer Bundle?
7 What is brute-force with mask attack on Password Rescuer Bundle?
8 What’s "Character Set" on Password Rescuer Bundle?
9 What is "Dictionary Attack" on Password Rescuer Bundle?
10 What is "Smart Attack" on Password Rescuer Bundle?
11 What is the "Program Priority"?
12 What if I stop recovering the password?
13 What's the difference between the trial version and full version?

 

Order FAQ:

14 How to order software online? How many payment methods do you support and which is the quickest way to purchase the software?
15 How long can I recieve the license or key code after payment? What should I do if I don’t receive the email or can not download the product from the link in email?
16 When click "Buy Now" on your website, I'm navigated to another website, is my order secure?
17 How about my privacy on the filling-up form sheet?
18 What currencies do you accept?
19 How do I re-download software that I have already purchased? I lost my registration information. What do I do?
20 What is "Extended Download Service" and what is "Get it on CD" on order page?
21 After placing the order, can I cancel it?
22 What is your refund policy?


Answers To Frequently Asked Questions:

 

1. Q:What is Password Rescuer Bundle?

A: Password Rescuer Bundle is a nine-in-one password recovery software, which contains nine popular password recovery tools include Windows Password Recovery, Word Password Recovery, Excel Password Recovery, Powerpoint Password Recovery, Outlook Password Recovery, Access Password Recovery, RAR Password Recovery, ZIP Password Recovery, PDF Password Recovery. It can be used to recover Windows login password and Open password for Excel, Word, Access, PowerPoint, Outlook, RAR/WinRAR, ZIP/WinZIP, PDF etc. This is a useful password recovery software for both newbie and expert with no technical skills required. No need to call in an expensive PC technician.

 

2. Q:How many types of password does it support?

A: It supports all popular versions of Windows system and files, database password recovery. Such as Windows 10, 8.1, 8, 7, Vista, XP, server 2019, 2016, 2012, 2008, 2003, 2000 domain and local accounts' login password, Microsoft Word, Excel, PowerPoint, Access, Outlook password, RAR, ZIP, PDF password etc... Up to 70 types of password can be recovered by Password Rescuer Bundle.

 

3. Q:What versions of Windows does it support?

A: Password Rescuer Bundle can run on all versions of Windows operating system include: Windows 10, 8.1, 8, Windows 7, Windows Vista, Windows XP, Windows NT, Windows Server 2000, Windows Server 2003, Windows Server 2008 and Windows Server 2012/2016/2019. If you want to install the software in Windows 10/8.1/8/7/Vista/2008/2012/2016/2019, you need to run the program as administrator.

 

4. Q:What edition should I select when I want to reset Windows password by using this software?

A: It depends on which version of Windows Operating System install on your computer and which type of password you want to recover.

If you are using Windows 10/8.1/8/7/Vista/XP and want to recover local admin/user password, you could choose any Edition.

If you are using Windows server 2019/2016/2012/2008/2003 and want to recover local accounts password, the Professonal/Anvanced Edition is available.

If you are using Windows server 2019/2016/2012/2008(R2)/2003(R2)/2000 and your computer is a domain controller, you should choose Advanced edition.

You also can find the answer in the Comparison Table on Password Rescuer Bundle.

 

5. Q:What is the system and hardware requirements of Password Rescuer Bundle?

A: Password Rescuer Bundle can run on Windows 10/8.1/8/7/Vista/XP/2019/2016/2012/2008/2003/2000(32-bit or 64-bit), Hardware requirements:

1 GHz processor (2.4 GHz is recommended);

128 MB of RAM (1 GB is recommended);

4 MB of free hard disk space.

 

6. Q:What is brute-force attack?

A: This Attack will try all possible character combinations including all printable symbols:
· All caps latin(A-Z): ABCDEFGHIJKLMNOPQRSTUVWXYZ
· All small latin(a-z): abcdefghijklmnopqrstuvwxyz
· All digits(0-9): 0123456789
· All special symbols: !@#$%^&*()_+-=<>,./?[]{}~:;`'|"\
· Space
You can choose any of them on Range option to reduce the number of combinations so that the recovery time will be less.

 

7. Q:What is brute-force with mask attack?
A: This Attack is useful when you remeber a part of Password. For example if you remember that length of your password was 5 characters and password begins from "A", you can define the mask "A????" and save the time by trying 4 symbols instead of 5. A Password Mask must be defined to use this Attack.

 

8. Q:What’s "Character Set"?

A: It is only available to "Brute-force with Mask Attack" which instructs the program what characters have been used in the password and restrict the search area.
a-z, 0-9,A-Z, -_?!@#$... : Defined by the Predefined Passwords Ranges. If the password contains these, check it.
User-defined : You can define your own Character Set for the Brute-Force Attack. Check "User-defined" and enter the Character with your own.
Start from : If you remember the beginning of the password characters check it and enter the Character.
End at : If you remember the end of the password characters check it and enter the Character.

 

9. Q:What is "Dictionary Attack"?

A: This Attack verifies the words stored in the specified Dictionary File. The dictionary is just a text file with one word at a line; lines are separated with line breaks. You can set additional Dictionary Options for this Attack. This attack is highly recommended as it offers a smarter access to the password recovery. We has supplied a small Dictionary File containing common English words. You can also create a dictionary by listing your character sets that you frequently used to let the program base on when seeking passwords, such as your name, birthplace, birthday, etc. If so, the seeking scope will be largely reduced and it is bound to save time for the process.

 

10. Q:What is "Smart Attack"?

A:This Attack is an automatic attack. It will try all possible characters combinations include all printable characters. If you choose this attacking method, character range and mask symbol cannot be defined, user can only define how long of the password in Lenth Option.

 

11. Q:What is the "Program Priority"?

A:Changing Program Priority allows you to control the allocation of processing resources on your computer. By default, all processes are at normal priority.
Idle priority means that Access Password Recovery will not interrupt other programs, so attacks will not decrease the performance of other running applications.
High priority means that Access Password Recovery will use all available system resources. The performance of other applications will degrade but Access Password Recovery will work as fast as possible.

 

12. Q:What if I stop recovering the password?

A: When you stop recovering the password, RAR Password Recovery will save all setting and progress automatically. And it will run again following that point even if it was suddenly suspended.

You can set the period in Auto-save Option. If you set it as 5 minutes, then the program will automatically save the process every 5 minutes. Select the check box "Save project every" to active it.

 

13. Q:What's the difference between the trial version and full version?

A:You can try it for free. But the trial version only allows you to view all user accounts of you Windows system or recover file password which is made up with less than 3 characters.
If you want to get the full functions of the software, please purchase the full version on the website. We do not guarantee thorough technical support for users of the trial version. Purchasers of the full version of the program can receive guaranteed priority technical support.

 

14: Q: How to order software online? How many payment methods you support and which is the quickest way to purchase the software?

A: Choose a product you desired and choose right edition, click Buy Now button next to the product on our website. It is available for each buy/purchase button on the website. Generally, credit card is the quickest way for payment, for you can receive an email containing the download link or license code in minutes after your purchasing. Of course we accept all kinds of payment methods, like Credit-card online, Credit-card by phone, Credit-card by fax, purchase order, check/wire transfer, PayPal, ACH, postal mail, etc.

 

15. Q: How long can I recieve the license or key code after payment? What should I do if I don’t receive the email or can not download the product from the link in email?

A: After purchasing, the payment processor (Regnow) will send the confirmation email containing the confirmation information, your invoice and the receipt to you within 24 hours once your order is validated, generally within a few minutes. If you don't receive the email, please check your spam box. You can also tell us your order ID and the program you purchase by email, and we'll resend a download link or key code to you.

 

16. Q: When click "Buy Now" on your website, I'm navigated to another website, is my order secure?

A: Please take it easy for the navigation. After you click "Buy Now" on our site, you are automatically navigated to Regnow, which is the world's leading software transaction service provider with the most complete registration and software payment solutions. Please take it easy to fill out the form to purchase the product.

Absolutely. Our website is McAfee security scanned. About payment, we cooperate with Digital River (ReNow) which is the most reliable payment platformand and the most secure payment service provider. All the information and data you provided for the trade are protected and 100% guaranteed. Our site is secure that has been check out by McAfee.

 

17. Q: How about my privacy on the filling-up form sheet?

A: Your private information will be protected and used for the purpose of examining and fulfilling contracts and providing technical support, etc. Use of the data beyond these parameters is not permitted. Any of your personal data will not be passed to third parties, sold or rented without your express authorization.

 

18. Q: What currencies do you accept?

A: Euro, US dollar, British pound, Australian dollar, Japanese yen, Canadian dollar, Swiss franc, Russian rouble, Brasilian real, Norwegian krona, Swedish krona, Polish zloty, Chinese renminbi yuan, Taiwan dollar, Indian rupee are all available. When ordering online, you can select from a number of currencies to display product prices for your currency.

 

19. Q: How do I re-download software that I have already purchased? I lost my registration information. What do I do?

A: To re-download software you have already purchased, please submit a request to us, with the Order ID and/or email address that was used in placing the order. Once we confirmed the situation, we will provide you another download link.

Registration information is available in your order confirmation email. If you are not able to locate this email, please submit a request to us, with the Order ID and/or email address that was used in placing the order. We will work with you to locate the order in our database, and resend any applicable registration information.

 

20. Q: What is "Extended Download Service" and what is "Get it on CD" on order page?

A: The Extended Download Service is an optional service offered by the payment processor Regnow with additional cost. Once you purchase this service, you'll be entitled to re-download service for the product you purchased within 2 years, which means that the service provider will keep backup copy of the current version of the product you purchased, and allows you to redownload it from the link if you lost your software. Tthe extended download service is selected by default. If you don't want to order the service, you can simply remove it by clicking the trash can button.

Get it on CD/Back up CD is a CD which contanis your purchased product backup copy. If you add this CD to your order, you will receive the CD when your order is processed.

 

21. Q: After placing the order, can I cancel it?

A: We are sorry that your order cannot be canceled.
Due to orders are processed and fulfilled automatically, once an order is processed, it cannot be canceled. If you want a refund, please see our Refund Policy.

 

22. Q: What is your refund policy?

A: All products on our website can be evaluated through trial versions. Please try the trial version before purchase and make sure that our products are compatible with your system and satisfy your requirements. Please feel free to contact us if you have any problems in using our products.
Note: We don't accept your refund demand due to the following reasons:
1. You demand refund for technical reasons, but never asked for any assistance from our support team or didn't provide any detailed explanation of your problem.
2. You failed to receive the download link for the product, and didn't try to contact us.
3. You changed your mind after placing an order.
4. You purchased our product but you didn't use it at all.
5. You resolved the problem by other methods instead of asking help from us when the software didn't work for you.

If you are not satisfied with our products due to the following reasons, we'll refund your money in 90 days after purchase.
1. You ordered a wrong product, and then purchased the right product from us. We can refund you for the wrong product.
2. Our products didn't work for you, and our technical support team failed to provide effective solutions for you within 90 days.
By placing an order for our products, indicate that you have read this Refund Policy and fully accept the terms of this refund policy. Please email us if you have any questions on our refund policy.